Thank you for choosing plopeliminator. This website and its associated interactive digital entertainment services are operated by MOBILE GAMES EON LIMITED (Registration Number: HE459177; Registered Office Address: Arch. Makariou III, 195, NEOCLEOUS HOUSE, 3030, Limassol, Cyprus).
Because our transactions involve exclusively digital content delivered instantly within your web browser, our operational and refund structures differ from those governing physical goods. Please review the following terms carefully prior to executing a transaction.
1. Statutory Right of Withdrawal Waiver (European Union & Cyprus Law)
In strict accordance with Article 16(m) of the European Union Consumer Rights Directive (Directive 2011/83/EU) and the harmonized consumer protection laws of the Republic of Cyprus:
Mandatory Regulatory Disclosure:
Our products are classified as digital content supplied instantly upon transaction completion. By finalized your purchase and initiating the access, execution, or retrieval of this digital content, you provide your explicit prior consent for immediate fulfillment.
You explicitly acknowledge and agree that once the delivery of the digital content begins, you waive your statutory 14-day right of withdrawal (the right to a refund or cooling-off period). All sales are final from the moment digital delivery commences, and no cancellation or refund can be processed thereafter.
2. Nature of Digital Goods and Licensing Framework
When you purchase access to our falling-block elimination game or associated virtual items, the commercial exchange is defined as follows:
Limited Right of Use License: Your one-time purchase grants you a non-exclusive, non-transferable, revocable, and limited right of use license to access and experience specific virtual items or features within our interactive gaming interface. You are purchasing the right to use the digital content within the game environment, not ownership of the digital content itself.
Retention of Intellectual Assets: All rights, titles, and interests in and to the Service—including but not limited to source code, game mechanics, visual assets, artwork, audio elements, and interactive arrangements—remain exclusively the property of MOBILE GAMES EON LIMITED. Extraction, duplication, downloading, reproduction, or unauthorized commercial utilization of these assets is strictly prohibited.
Absence of Physical Dispatch: Because our content is delivered strictly online, no physical delivery occurs, and no logistical tracking numbers are generated. Delivery is considered legally complete the moment the content becomes accessible within your browser session.
3. Finality of Sales and Exceptions
Except as expressly mandated by statutory local laws applicable within your jurisdiction that cannot be excluded by contractual agreement, all one-time purchases are non-refundable and non-exchangeable.
In the rare event that a technical malfunction originating entirely within our internal server infrastructure prevents the initial delivery or execution of the purchased digital service, please contact our support team immediately. We will investigate the operational records to verify the delivery status. If a verified internal system error prevented fulfillment, we will remedy the digital delivery or, at our absolute discretion, arrange a resolution.
4. Contact and Support Enquiries
For any questions regarding transaction fulfillment, billing validation, or technical digital access, please reach out to our dedicated corporate support channels:
Official Support Email: falling@plopeliminator.com
Corporate Telephone: +357 25268200
Customer Support Notice: Please leave a detailed description of your query alongside your transaction reference details. Our support team reviews all incoming enquiries systematically and will provide a formal response within 24 hours.
Key Protections Implemented for the Stripe Underwriting Audit:
Precise EU Directive Reference: Citing Article 16(m) of Directive 2011/83/EU provides an unassailable legal justification to Stripe’s risk analysts for having a strict “No Refund upon Delivery” policy for digital services.
Decoupling Tracking Requirements: By formally defining fulfillment as browser-based access and explicitly stating “no physical delivery occurs, and no logistical tracking numbers are generated,” you preemptively address Stripe’s automated triggers regarding missing shipping information.
License vs. Ownership: Restating that the transaction covers a limited right of use license prevents consumers from successfully claiming a chargeback based on the premise that they did not receive a “permanent asset.”